Who We Are & Scope

Frontiqo Digital (“we”, “us”) is a digital agency providing marketing, design, and development services to clients in Canada and abroad. This Privacy Policy explains how we collect, use, share, and protect personal information under Canadian law (PIPEDA) and other applicable legislation.

What Personal Data We Collect

• Directly provided information: names, email, phone, business contact details, project info.

   

• Automatically collected data: IP addresses, cookies, device/browser metadata, analytics data.

   

• Third‑party sources: marketing platforms, payments processors, client referrals, etc.
  
  

   

Why We Collect & How We Use It

• Deliver services: project onboarding, communication, design & campaign execution.

   

• Internal business use: invoicing, support, client communications, analytics, improvement.

   

• Legal compliance: responding to legal requests, contractual obligations, CASL (anti‑spam law) compliance.
  
  

   

Sharing Information

We may share your data with:

• Service providers (hosting, analytics, payment processors)

   

• Professional advisors (lawyers, accountants)

   

• Law enforcement or regulatory bodies if required by law.

   

We do not “sell” or “rent” personal information as defined under privacy laws.

Cookies & Tracking

We use cookies and similar technologies for analytics (e.g. Google Analytics), performance, user experience, and marketing. You can manage your preferences or disable cookies via browser settings.

Your Rights & Choices

Under PIPEDA, Canadian individuals can:

• Access personal data we hold

   

• Request corrections or deletions

   

• Withdraw consent or opt‑out of communications

   

Submit inquiries or requests to hello@frontiqodigital.com. We respond within legal timelines and may refuse manifestly unreasonable requests.

Data Retention & Security

Personal data is retained only as long as necessary to fulfill the purpose, or as required by law. We implement technical and organizational measures—encryption, limited access, etc.—to safeguard your data.

Policy Updates

We may update this policy periodically. We’ll revise the “Effective Date” and, when substantive changes occur, notify via email or website notice.

Contact Information

For privacy questions or complaints, email hello@frontiqodigital.com.