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Professional, Scalable, and Always-On Customer Support
Frontiqo Digital offers virtual call center support services that help businesses deliver exceptional customer service without the cost and complexity of an in-house team.
Whether you need phone, chat, or email support, we provide trained, reliable, and brand-aligned agents ready to represent your business.
Customer experience is your competitive advantage. With the right team. Outsourcing doesn’t mean compromising quality—it means gaining scale.
Our inbound customer support team delivers real-time assistance across phone, email, and live chat. Trained on your brand, they handle Tier 1–2 queries, billing, tracking, and integrate seamlessly with your CRM systems.
Our outbound calling services enable proactive, professional outreach to leads, customers, and vendors. We support appointment scheduling, feedback follow-ups, retention campaigns, and survey-based data collection to strengthen engagement and drive results.
Our dedicated virtual agents become an extension of your team—fully trained, brand-aligned, and exclusively assigned to your business. We provide custom onboarding, daily reporting, and multi-channel support tailored to your workflow.
We streamline your customer support by integrating seamlessly with platforms like Zendesk, Freshdesk, HubSpot, and more—ensuring efficient ticket management, faster resolutions, and custom workflows tailored to your CRM and helpdesk setup.
Ensure your customers are always supported with 24/7 live chat, email, and phone coverage. Our agents handle after-hours inquiries, escalate urgent issues, and provide seamless support across all global time zones.
Deliver seamless support for online shoppers with agents experienced in eCommerce workflows. We handle order tracking, returns, product questions, and upselling—integrated with platforms like Shopify, WooCommerce, and Magento.
We support eCommerce stores, SaaS startups, healthcare clinics, service providers, and enterprise clients.
Whether you need a few reps or a fully outsourced support team, we scale with your customer base.
Answers to key questions about our virtual agents, training process, tools, and flexible support coverage.
Frontiqo delivers trained agents, tailored scripts, and 24/7 support with performance you can trust.
With years of experience and hundreds of projects delivered, we bring the consistency and care your business deserves.
We help brands shine across every touchpoint — from strategy to execution, creative to technology — delivering seamless, tailored solutions that drive growth and connect deeply with your audience.
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